What methods of payment are accepted?
For over-the-phone orders, we accept payments by VISA, Mastercard, AMEX, and EFTPOS. Online orders via our website are processed securely through PayPal.
Can I order over the phone?
Yes you can! Please call 1300 552 260 to place your order.
How long will it take to receive my order?
Domestic Orders (within Australia)
Orders within Australia are normally posted by the next business day. We use Australia Post, and depending on your location, your order may take 1-3 days to receive.
International Orders
International orders are normally posted by the next business day by standard air mail and typically take 2 – 4 weeks (depending on the country) to arrive. If you have not received your order in this time frame, please check first with your local post office to verify that they are not holding your parcel for pickup.
How much are the shipping charges?
Domestic
We charge a fixed postage and handling fee within Australia of $9.95, regardless of size and value.
International
Shipping charges for international orders are based on the packaged weight of the order and will vary depending on the country the order is shipping to. Shipping charges will be updated when your country is selected during checkout.
How do I obtain my downloadable product?
If you have ordered any digital/downloadable products or eBooks, a download page with the link(s) to your products will be displayed at completion of your order. You will also be sent an email with the download link, which will stay active for 24 hours.