FAQ Heal and Bloom

Can Ayurvedic medicine be taken at the same time as pharmaceutical medicine?

Generally speaking there should be no concerns taking Ayurvedic medicine along with pharmaceutical medicine, however our practitioner will take into account any pharmaceutical medicines you are currently taking before prescribing any treatments. For some lifestyle related health problems you may find over time you are able to gradually reduce the dosage of your pharmaceutical medicine, as your body comes back into balance through Ayurvedic treatment. This would need to be done under the guidance of your Medical Practitioner, and depends on the specific condition being treated.

Can Ayurvedic medicine help after a course of pharmaceutical medicine has been taken?

Ayurvedic medicine can help to alleviate the after effects of pharmaceutical medicine in conjunction with Ayurvedic diet and lifestyle changes recommended.

Are there any side effects to Ayurvedic medicine and treatments?

Changing your diet and daily regime to suit your dosha type may take some time to adjust to, if it is quite a bit different to what you have done in the past. With Ayurvedic preparations, generally there are no side effects when they are taken as advised, under the guidance of your practitioner – however occasionally some discomfort or nausea may be felt as the herbs take effect and the body is adjusting. This can be alleviated by taking certain foods or juice after the preparations, or in some instances adjusting the dosage. Often, discomfort is a result of weak digestion and a build up of ama (toxins), hence treatment is also focused on strengthening the digestive system along with any other imbalances.

Ayurvedic medicine has many positive effects; it can indirectly help with other conditions apart from the one being treated. This is because the herbs have been chosen due to fundamental principles of your body and its dosha imbalance, which can manifest in a variety of symptoms.

What are the Ayurvedic remedies made from?

Ayurvedic preparations are made from a combination of many herbs and minerals. Traditional Ayurvedic herbs are those native to the Indian subcontinent. Raman Das formulates and prepares a customised blend of these Indian herbs according to your needs after consultation.

Generally the herbs are from the whole plant, not an extract, and are in a powdered form for maximum assimilation by the digestive system. They are taken mixed with a suitable anupana – such as honey, milk, water (hot, warm or cold), juice, ghee etc, which helps to activate and assists the absorption of the preparation into the body.

How much time does it take to feel the effects of ayurvedic preparations, dietary advice and life style changes?

Typically it takes one week to six weeks according to the individual body type to feel the effect of Ayurvedic preparations, dietary advice and life style changes. In chronic cases it takes longer to balance the doshas, but you should feel changes in symptoms, physical and emotional changes or improvement within that time frame. After every consultation gradually you should feel improvement – the lessening of symptoms and improvements in vitality and energy, texture of skin and appearance.

Can I contact you when you are not at the clinic?

Yes you can contact the clinic by email or phone, and our practitioner will respond to you as soon as is possible.

Do I need to tell my doctor I am seeing you?

If you are currently seeing a GP for any health issues, particularly complex ones, then it is important to keep them up to date with any medications, including herbal preparations and supplements you may be taking.

If I need to cancel my appointment, how much notice do I need to give the clinic?

Our clinic requires at least of 24 hours notice for cancellations, otherwise full payment for your consultation will be incurred.

Is there parking available at the clinic?

Yes parking is available at our Gordon clinic and also at Eastgate Shopping Centre if your consultation is at Bondi Junction.

Will I be able to claim my consultations from my private health fund or Medicare?

Ayurvedic Medicine is not covered by Medicare, and as of April 1 2019 private health fund rebates for Natural Therapies such as Ayurvedic Medicine are no longer available.  The backlash resulting from the withdrawal of rebates has resulted in the Australian Government announcing on 7 April 2019, a $2 million review update program to determine which natural therapies will once again be eligible to attract the private health insurance rebate.   The outcomes will be announced in 2020.

How can I pay for my Consultation?

When visiting our centre, consultations, treatment and products can be paid using cash, personal cheque, VISA, Mastercard, American Express or EFTPOS.

When should an Ayurvedic Practitioner be consulted?

You can consult a practitioner at any time whether sick or not. If you are in a state of imbalance, a customised Ayurvedic treatment plan can be advised. If you feel basically healthy then you can be advised on how to keep your body in a balanced and optimised state and according to your prakriti be told in what ways your body may react if the balance is not kept.

What conditions can be treated by Ayurveda?

According to Ayurveda, many types of chronic, recurrent and seasonal disorders can result from deficiency or aggravation of the doshas. The aim of Ayurvedic treatment is to balance the doshas in order to restore health, rather than directly treat the symptoms of disease. Some typical signs of imbalance include:

Pitta – skin disorders, boils, allergies, burning urination, impatience, easily angered

Vata – headache, aches and pains of the joints, mental instability, confusion, insomnia, anxiety, indigestion.

Kapha – coughs and colds, mucous formation, constipation, lack of energy, wanting to oversleep.

Please see our Glossary of Ailments for further information on how Ayurveda can help with your specific health problem.

Can Ayurveda treat my whole family?

Yes! Ayurveda provides very effective treatments for the many common health concerns of childhood and adolescence through to old age.

How does Ayurveda help with beauty and skin care?

Our Centre has a number of Ayurvedic products and preparations for internal consumption as well as for external application, which are beneficial for both men and women. For dry skin, we have preparations which help to increase the production of mucilaginous substances in the body, balance the lubricants of the skin, and detoxify the channels, resulting in softer, more supple skin. Various kinds of skin cream and Vata balancing oils are also helpful for dry skin. According to the Ayurvedic concept, dry skin conditions are due to Vata imbalance in the digestive tract. So all the internal medication for skin is balancing Vata.

There are a number of Ayurvedic herbal combinations which help to promote radiance in the skin, hair and nails. They work for both men and women. Often the beauty of the person is enhanced through the taking of Ayurvedic preparations which were prescribed for another condition but have an indirect effect on the skin, hair and nails.

How is Ayurvedic body type dietary advice different to the Blood Group type diet?

The Ayurvedic diet is based on your body type and your individual needs whereas the blood group type diet is based on your blood type. The Ayurvedic diet can be adjusted according to your state of health, the season, your stage of life, any imbalances due to the fluctuations of the different elements in your body; whereas the blood group diet will always remain the same in any condition.

Eg. Your blood group might indicate that eating meat is very good for you. But in the case of an illness such as jaundice, your body is too weak to digest this kind of heavy food. In an Ayurvedic diet this is taken into consideration and the right kind of diet and foods will be prescribed to you to support your digestive system and your wellbeing.

How is Ayurvedic body type dietary advice different to Western nutritional advice?

The Ayurvedic diet is based on your Ayurveda Body Types and your individual needs whereas Western nutritional advice is based on assessing and correcting the nutritional deficiencies of your body. In Ayurveda, correcting any deficiencies takes into account your constitutional type, the nutritional content of the food and your ability to absorb its nutrients. It stresses that some foods are not suitable for some body types or certain health problems.

Eg. Vata types are aggravated by cold foods and drinks and gas producing foods such as kidney beans. They are balanced by warm foods such as soups, warm drinks, spicy foods and ginger.

Eg. A person suffering from a skin allergy or eczema would be advised to abstain from citrus, sour, spicy and salty food.

Eg. When a person is suffering from diarrhea, the Western nutritional approach may advise the patient to eat more meat to recover from the iron deficiency, whereas in Ayurveda we understand that in such a weak state, the body’s system would not cope digesting a heavy food such as meat. Instead foods with the same nutritional values to the body but which are easier to digest, would be advised.

Do you accept cheque or money orders?

We accept personal cheques or money orders for orders within Australia only. Please call 1300 552 260 to place your order.

For personal cheques or money orders, please make them payable to “YATAN Holistic Ayurvedic Centre”, and post to Suite 28, 924 Pacific Highway Gordon, NSW 2072. Note that goods will be shipped AFTER receipt and clearance of personal cheques/money orders.

Can I order over the phone?

Yes you can! Please call 1300 552 260 to place your order.

Can I get a refund?

We would like you to be 100% satisfied with your purchases, however please choose your items carefully…

We do not normally give refunds if you:

  • change your mind, or
  • make a wrong decision.

You can choose between a refund, exchange or credit where goods:

  • are faulty
  • are damaged in transit
  • have been wrongly described
  • are different from a sample shown to you

Please retain your receipt as proof of purchase.

If for any reason you are not satisfied with a product, please contact us before sending the item back. Unopened products can be returned for a full refund of the purchase price only if they are undamaged, sealed, unopened, and in original packaging. Refunds will be issued upon receipt of the returned products. Shipping charges cannot be refunded. If items are not insured properly and get lost or damaged when returned, we cannot provide a refund.

How long will it take to receive my order?

Domestic Orders (within Australia)

Orders within Australia are normally posted by the next business day. We use Australia Post or Fastway Couriers and your order may take 1-3 days to be received depending on your location.

International Orders

International orders are normally posted by the next business day by standard air mail, and typically takes 2 – 4 weeks (depending on the country) to be received. If you have not received your order in this time frame please check first with your local post office to verify they are not holding your parcel for pickup.

How much are the shipping charges?

Domestic

We charge a fixed postage and handling fee within Australia of $8.50 regardless of size and value.

International

Shipping charges for international orders are based on the packaged weight of the order and will vary depending on the country the order is shipping to. Shipping charges will be updated when your country is selected during the checkout process.

How do I obtain my downloadable product?

If you have ordered any digital/downloadable products or eBooks, a download page with the link(s) to your products will be displayed at completion of your order. You will also be sent an email with the download link, which will stay active for 24 hours.

Can I have a different shipping address to my billing address?

Yes – You can send your order to any location, even if this is not your billing address.

The checkout process allows you to specify distinct shipping and billing addresses.

How do I order and pay online?

  1. When you have decided what product(s) you wish to purchase, change the quantity (if you want more than 1) then select the “Add to Cart” button.
  2. Your Total amount will appear in your Shopping Cart, where you can click “Continue shopping” or “Checkout”
  3. An order confirmation email is sent to you at completion of the order process
  4. Your order will be posted to your nominated shipping address normally by the next business day

Paying for Domestic Orders

For orders within Australia we accept payment through:
Paypal, credit card via Paypal (VISA, Mastercard)

Paying for International Orders
We accept payment through Paypal, or credit card via Paypal (VISA, Mastercard).

Please note exchange rates between your local currency and Australian dollars is dependent on the rate given by your credit card provider.

Note: Goods and Services Tax (GST)

Products sold within Australia have a 10% GST applied where applicable. The prices displayed on this website include GST and are given in Australian dollars (AUD).

International orders will have the GST amount removed from any products ordered where applicable.

Note: Paying by Paypal

You do not need to have a Paypal account to pay your online order with a credit card. You will be given the option to login to your Paypal account, otherwise you can simply select to pay by credit card, which will by processed securely by Paypal.

How should I prepare for my treatment?

Treatments may include Ayurvedic Massage, Shirodhara, Panchakarma or Yoga Therapy. No specific preparation is required, unless advised by the practitioner.

Wear loose, comfortable clothing and remove any jewellery that may interfere with your treatment.